
Refund/Return Policy
We are proud to provide you with the highest quality cuts and freshest products possible. We recommend that if you do not plan to use your purchase within 48 hours after purchase, that it is to be frozen.
All refund or replacement requests must be submitted, by phone or in-person, within 48 hours of purchase. Requests submitted after 48 hours will NOT be eligible for refund or exchange. Eligible issues for refund include products that are spoiled, compromised in quality, or cut incorrectly, relative to your order request.
If you are returning an item, please leave the item frozen until you bring it in, when applicable. Refunds are made at the full discretion of our Manager or Owner.
Thank you for your understanding.
